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Knowledge base
Tutors
Getting Started
4
What is Tutorful?
Guide to using Tutorful
Where do Tutorful lessons take place?
How do I find students?
Becoming a Tutor
10
I don't have a formal teaching qualification, can I still work with you?
Do I need a Garda check?
What do I need to prepare for my Tutorful interview?
How much should I charge?
Why do I need a profile picture?
View all 10
Your Tutor Profile
6
How do I edit my tutor profile?
What should I put in my bio?
How much should I charge?
Why do I need a profile picture?
Why do you need my ID and Billing information?
View all 6
Your Lessons
4
How do I book a lesson?
What is a 'trial' lesson?
How do I cancel a lesson?
What should I do during my free video chat?
Tutorful Policies
0
Contact Tutorful
What do I want to talk to Tutorful about?
6
Marketing - Guest posts
Marketing - Partnerships and general enquiries
Tutorful Users - Support
Tutorful Christmas Updates
Tutorful Christmas Updates ⭐️
View all 6
Online Lessons Help and FAQs
Online Classroom Guide
12
Online Classroom for Tutors: A Brief Guide
Online Classroom for Students: A Brief Guide
Getting Started With Online Tutoring
What do I need to use the Online Classroom?
How do I ensure my computer is set up for my online lesson?
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Online Classroom Features
16
How do I join my Online Lesson?
What do you need to use our Online Classroom?
Can someone talk me through the new online classroom?
How do I enable my microphone and camera?
Do I need a headset with a microphone?
View all 16
Online Tuition Troubleshooting
11
How do I improve my connection?
My video/microphone isn’t working
The Online Classroom audio isn’t working!
The audio in the Online Classroom is delayed, fuzzy or echo-ey
The Online Classroom isn’t loading!
View all 11
Tutor Resources
Tutorful Tips
16
How to improve your booking score
How to improve your repeat client score
How to manage your response time
Rebooking with a student
Tutorful Profile Upkeep!
View all 16
Guides
6
Online Classroom Set Up
Reporting Students
Online Classroom Troubleshooting
Messaging on Tutorful
Safeguarding Advice for Tutors working with Tutorful
View all 6
Templates
4
Lesson Plan Template
Student Assessment Template and Tips
Pre-written responses to help with student enquiries
First Lesson template & guidance
Other Resources
3
An Interview with a SENCO
Tutorful Tutor Handbook
Examination Boards
Updates
0
For Students and Parents
About Tutorful
11
For Students & Parents - How do I find a great tutor?
For Students & Parents - What support does Tutorful offer?
Tutorful Community Forum - Getting Started
For Students & Parents - Does Tutorful offer any guarantee?
For Students & Parents - What subjects & ages do Tutorful cover?
View all 11
Our Tutors
8
For Students & Parents - How do I know that I’m getting a great tutor?
For Students & Parents - What is your tutor selection process?
For Students & Parents - How do I exchange contact details with a tutor?
For Students & Parents - How can I share a file with a tutor?
For Students & Parents - Why Choose a New Tutorful Tutor?
View all 8
Your Lessons
20
For Students & Parents - What is a trial lesson?
For Students & Parents - My tutor has sent homework, what do I do now?
For Students & Parents - Can I request feedback from my tutor?
For Students & Parents - Why has my lesson expired?
For Students & Parents - How do I confirm my lesson?
View all 20
Payments
11
For Students & Parents - Do you accept PayPal?
For Students & Parents - Why do I have to authenticate payments?
For Students & Parents - Are my payment details safe?
For Students & Parents - Do I receive a receipt?
For Students & Parents - What do I do if I have a failed payment?
View all 11
Your Tutorful Account
8
For Students & Parents - I've forgotten my password!
For Students & Parents - How do I manage my notifications?
For Students & Parents - Password-Free Login
For Students & Parents - How do I delete my account?
For Students & Parents - How do I use the Social Sign-up option/Login?
View all 8
Tutorful Policies
7
Academic Honesty
Tutorful's Equality and Diversity Commitment
For Students and Parents - September Promotions Terms and Conditions
For Students and Parents - September Promotions Terms and Conditions
2024 Promotion for new students
View all 7
For Students and Parents - Service Fee
5
For students - Why have you increased the price of my future lessons with tutor I’ve been having lessons with for a while?
For students - When will the new prices start from?
For students - What do I get for my money? What’s included in the service fee?
For Students - Why is the lesson price increase not the same for all of my lessons?
For students - Why is the cost of my lesson(s) going up?
For Students - Service Fee
2
What do I get for my money? What’s included in the service fee?
Why is the service fee not the same for all of my lessons?
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