Payments

For Students & Parents - Do you accept PayPal?
Sadly, we're not currently able to accept payment via PayPal as it doesn't work with our payment system. As it stands, we can only accept payment ...
Wed, 16 Jun, 2021 at 10:01 AM
For Students & Parents - Why do I have to authenticate payments?
At Tutorful, we want to ensure that the payment process is as smooth and hassle-free as possible, which is why we’ve always had a cashless system in place t...
Wed, 16 Jun, 2021 at 10:01 AM
For Students & Parents - Are my payment details safe?
All payments on Tutorful are processed through Stripe, a global third-party payment provider that we use to ensure all transfers are secure. When you enter ...
Fri, 22 Oct, 2021 at 12:00 PM
For Students & Parents - Do I receive a receipt?
Absolutely - we'll send you a receipt via email when we take payment 24 hours after every lesson you have with us. You can also view all lessons that y...
Mon, 25 Oct, 2021 at 3:46 PM
For Students & Parents - What do I do if I have a failed payment?
Payment not gone through? Not a problem! Payments can fail for a number of reasons, however, as these are made with card payments it can often be due to a...
Mon, 25 Oct, 2021 at 3:46 PM
For Students & Parents - How and when do I pay for lessons?
Once your tutor has booked your lesson in you will be requested to confirm the session by entering your payment details.  We'll only ever take a paym...
Mon, 25 Oct, 2021 at 3:47 PM
For Students & Parents - What is lesson credit?
What Is Lesson Credit and How Do I Earn It? Lesson Credit is a reward added to your account to say thanks for things like referring your friends to us. Yo...
Mon, 25 Oct, 2021 at 3:46 PM
For Students & Parents - How do I change my card details?
To change your payment details, simply log into your account and hover over the arrow next to your name in the top right-hand corner of the page to display ...
Mon, 25 Oct, 2021 at 3:46 PM
For Students & Parents - Why do you need my card details?
All lessons with tutors through Tutorful are paid for through the site. We only take payment 24 hours after each lesson, but we ask you to enter your paymen...
Fri, 22 Oct, 2021 at 12:00 PM
For Students & Parents - How can I earn lesson credit?
If you’ve told your friends about the fantastic French tutor you’ve had through us and they fancy brushing up on their skills, why not send them £25 to get ...
Fri, 22 Oct, 2021 at 11:49 AM