Support Ireland

Getting Started 4

• What is Tutorful?
• Guide to using Tutorful
• Where do Tutorful lessons take place?
• How do I find students?

Becoming a Tutor 10

• I don't have a formal teaching qualification, can I still work with you?
• Do I need a Garda check?
• What do I need to prepare for my Tutorful interview?
• How much should I charge?
• Why do I need a profile picture?

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Your Tutor Profile 6

• How do I edit my tutor profile?
• What should I put in my bio?
• How much should I charge?
• Why do I need a profile picture?
• Why do you need my ID and Billing information?

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Your Lessons 4

• How do I book a lesson?
• What is a 'trial' lesson?
• How do I cancel a lesson?
• What should I do during my free video chat?

Tutorful Policies 0

What do I want to talk to Tutorful about? 3

• Marketing - Guest posts
• Marketing - Partnerships and general enquiries
• Tutorful Users - Support

Online Classroom Guide 12

• Online Classroom for Tutors: A Brief Guide
• Online Classroom for Students: A Brief Guide
• Getting Started With Online Tutoring
• What do I need to use the Online Classroom?
• How do I ensure my computer is set up for my online lesson?

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Online Tuition FAQs 13

• How do I join my Online Lesson?
• What do you need to use our Online Classroom?
• Can someone talk me through the new online classroom?
• How do I enable my microphone and camera?
• Do I need a headset with a microphone?

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Online Tuition Troubleshooting 6

• How do I improve my connection?
• My video/microphone isn’t working
• The Online Classroom audio isn’t working!
• The audio in the Online Classroom is delayed, fuzzy or echo-ey
• The Online Classroom isn’t loading!

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Tutorful Tips 14

• How to improve your booking score
• How to improve your repeat client score
• How to manage your response time
• Rebooking with a student
• Tutorful Profile Upkeep!

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Guides 8

• Cancellation Policy
• Online Classroom Set Up
• Reporting Students
• Online Classroom Troubleshooting
• Messaging on Tutorful

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Templates 4

• Lesson Plan Template
• Student Assessment Template and Tips
• Pre-written responses to help with student enquiries
• First Lesson template & guidance

Other Resources 3

• An Interview with a SENCO
• Tutorful Tutor Handbook
• Examination Boards

Updates 1

• Service Fee talking points

About Tutorful 10

• For Students & Parents - How do I find a great tutor?
• For Students & Parents - What support does Tutorful offer?
• Tutorful Community Forum - Getting Started
• For Students & Parents - Does Tutorful offer any guarantee?
• For Students & Parents - What subjects & ages do Tutorful cover?

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Our Tutors 8

• For Students & Parents - How do I know that I’m getting a great tutor?
• For Students & Parents - What is your tutor selection process?
• For Students & Parents - How do I exchange contact details with a tutor?
• For Students & Parents - How can I share a file with a tutor?
• For Students & Parents - Why Choose a New Tutorful Tutor?

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Your Lessons 20

• For Students & Parents - What is a trial lesson?
• For Students & Parents - My tutor has sent homework, what do I do now?
• For Students & Parents - Can I request feedback from my tutor?
• For Students & Parents - Why has my lesson expired?
• For Students & Parents - How do I confirm my lesson?

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Payments 10

• For Students & Parents - Do you accept PayPal?
• For Students & Parents - Why do I have to authenticate payments?
• For Students & Parents - Are my payment details safe?
• For Students & Parents - Do I receive a receipt?
• For Students & Parents - What do I do if I have a failed payment?

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Your Tutorful Account 5

• For Students & Parents - I've forgotten my password!
• For Students & Parents - How do I manage my notifications?
• For Students & Parents - Password-Free Login
• For Students & Parents - How do I delete my account?
• For Students & Parents - How do I use the Social Sign-up option/Login?

Tutorful Policies 3

• Academic Honesty
• Tutorful's Equality and Diversity Commitment
• For Students and Parents - May Promotions Terms and Conditions

For Students and Parents - Service Fee 5

• For students - Why have you increased the price of my future lessons with tutor I’ve been having lessons with for a while?
• For students - When will the new prices start from?
• For students - What do I get for my money? What’s included in the service fee?
• For Students - Why is the lesson price increase not the same for all of my lessons?
• For students - Why is the cost of my lesson(s) going up?