Enter your search term here...
New support ticket
Check ticket status
Online Lessons Help and FAQs
Online Classroom Guide
Online Classroom for Tutors: A Brief Guide
Online Classroom for Students: A Brief Guide
Getting Started With Online Tutoring
What do I need to use the Online Classroom?
How do I ensure my computer is set up for my online lesson?
View all 12
Online Classroom Features
How do I join my Online Lesson?
What do you need to use our Online Classroom?
Can someone talk me through the new online classroom?
How do I enable my microphone and camera?
Do I need a headset with a microphone?
View all 16
Online Tuition Troubleshooting
How do I improve my connection?
My video/microphone isn’t working
The Online Classroom audio isn’t working!
The audio in the Online Classroom is delayed, fuzzy or echo-ey
The Online Classroom isn’t loading!
View all 11
Help Desk Software