Support Ireland

Online Classroom Guide 12

• Online Classroom for Students: A Brief Guide
• Getting Started With Online Tutoring
• How do I ensure my computer is set up for my online lesson?
• Video Guides to using different features in the Online Classroom
• How can I manage my camera and microphone in the Online Classroom?

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Online Classroom Features 25

• How do I join my Online Lesson?
• Can someone talk me through the new online classroom?
• Do I need a headset with a microphone?
• Can I access the work I've done in an online lesson after a session?
• What happens at the end of the online lesson in our new Online Classroom?

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Online Tuition Troubleshooting 8

• How do I improve my connection?
• My video/microphone isn’t working
• The Online Classroom audio isn’t working!
• The audio in the Online Classroom is delayed, fuzzy or echo-ey
• The Online Classroom isn’t loading!

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Online Classroom Set Up 6

• What do you need to use our Online Classroom?
• Can I enter and set up the classroom before my student enters and the lesson starts?
• How do I enable my microphone and camera?
• Always allow camera and microphone in Chrome
• Allow Access to Camera in Safari

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