Support Ireland

Getting Started 4

• What is Tutorful?
• Guide to using Tutorful
• Where do Tutorful lessons take place?
• How do I find students?

Becoming a Tutor 10

• I don't have a formal teaching qualification, can I still work with you?
• Do I need a Garda check?
• What do I need to prepare for my Tutorful interview?
• How much should I charge?
• Why do I need a profile picture?

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Your Tutor Profile 6

• How do I edit my tutor profile?
• What should I put in my bio?
• How much should I charge?
• Why do I need a profile picture?
• Why do you need my ID and Billing information?

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Your Lessons 4

• How do I book a lesson?
• What is a 'trial' lesson?
• How do I cancel a lesson?
• What should I do during my free video chat?

Online Classroom Set Up 6

• What do you need to use our Online Classroom?
• Can I enter and set up the classroom before my student enters and the lesson starts?
• How do I enable my microphone and camera?
• Always allow camera and microphone in Chrome
• Allow Access to Camera in Safari

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Online Classroom Guide 7

• Getting Started With Online Tutoring
• Online Teaching Course
• How do I join my Online Lesson?
• How can I manage my camera and microphone in the Online Classroom?
• What happens at the end of the online lesson?

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Online Classroom Features 15

• Joining your first space
• Exploring the Whiteboard: Basics
• Exploring the Whiteboard: Advance Features
• Exploring the Comms Dock: audio/video Features You Need to Know
• Exploring Tabs, PDF's, and more

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Online Tuition Troubleshooting 4

• I can't hear my student or my student can't hear me
• My video/microphone isn’t working
• How do I improve my connection?
• The Online Classroom isn’t loading!

Learn About Tutorful: Students and Parents Guide | Tutorful 8

• How do I find a great tutor?
• What support does Tutorful offer?
• Does Tutorful offer any guarantee?
• What subjects & ages do Tutorful cover?
• For Students and parents - What is Tutorful?

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Our Tutors 7

• How do I know that I’m getting a great tutor?
• What is your tutor selection process?
• How do I exchange contact details with a tutor?
• How can I share a file with a tutor?
• Why Choose a New Tutorful Tutor?

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Your Lessons 15

• For Students - What is a trial lesson?
• Can I request feedback from my tutor?
• Why has my lesson expired?
• How do I confirm my lesson?
• Students & Parents - How can I reschedule/cancel a booking?

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Payments | For Students and Parents | Tutorful Support 12

• Do you accept PayPal?
• Why do I have to authenticate payments?
• For Students & Parents - Are my payment details safe?
• Do I receive a receipt?
• What do I do if I have a failed payment?

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Your Tutorful Account 5

• How do I manage my notifications?
• For Students & Parents - Password-Free Login
• For Students & Parents - How do I delete my account?
• For Students & Parents - How do I use Social Sign-up?
• How will I receive message notifications

Tutorful Policies 3

• Academic Honesty
• Tutorful's Equality and Diversity Commitment
• Promotional Offer

For Students - Service Fee 2

• What do I get for my money? What’s included in the service fee?
• Why is the service fee not the same for all of my lessons?