Your Lessons

For Students & Parents - How do I request a refund if a lesson does not take place?
  If a lesson has been cancelled but was not cancelled by yourself or the tutor on the system you will need to request a refund to let us know within 2 da...
Thu, 23 Nov, 2023 at 9:48 AM
For Students & Parents - Where do tuition sessions take place?
Lessons can take place wherever you and the tutor agree! Generally, tuition will take place at the student’s home, your tutor’s home or in our online classr...
Tue, 14 Feb, 2023 at 3:42 PM
For students and parents - I am worried that someone might use a recording in a negative way
We’ve made sure that recordings are behind log-in and that they can only be viewed on the page and not downloaded for this very reason. Tutorful also would ...
Wed, 19 Jan, 2022 at 11:08 AM
For Students and Parents - Can I opt out of recordings?
Whilst you are not able to opt out of being recorded, you can request for individual recordings to be deleted by getting in touch with our Customer Success ...
Wed, 19 Jan, 2022 at 11:08 AM
For Students and Parents - How long can I access my recordings for?
You can access your recordings for up to 90 days after the lesson took place.
Fri, 4 Apr, 2025 at 4:27 PM
For Students and Parents - What should I do if I’m concerned about a recording for a specific lesson or tutor?
We understand that there will be certain circumstances when you'd like a recording to not be accessible after a lesson has taken place. If you would lik...
Wed, 19 Jan, 2022 at 11:09 AM
For Students & Parents - Why am I not able to download my recordings?
You can access your online lesson recordings at any time by logging into your account, and heading for your completed lessons tab. However, for data protect...
Wed, 19 Jan, 2022 at 11:09 AM
For Students & Parents - A Guide to Lesson Recordings
How can I view my recordings? After each lesson, you can log into your account on tutorful.co.uk, and click on the 'Lessons' tab. From here, click...
Tue, 30 Jan, 2024 at 3:37 PM